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Tips and advice on managing your business.
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How can the pharmacy team make sure that the time is used to best effect?
09 Aug 2016
With the pace of life so fast, can you learn how to manage it?
04 Jul 2016
Many pharmacies forget to take steps to ask customers what they want more of from the pharmacy
31 May 2016
This looks at the process of questioning for giving advice or recommending a product
Set the right goals for your pharmacy and work towards them.
Commissioning: identify gaps in local healthcare provision
Drive through new plans with great project management skills
Practical tips for giving impressive presentations.
Beat your competitors: valuable rules for improving customer service
Get out and network: the key to growing your influence
Use negotiation techniques to help to achieve your objectives.
Key steps to managing stress in the pharmacy workplace
People management: How to give and receiving useful feedback.Â
Patient consultations: techniques for changing people’s behaviour
Action must be taken to tackle an employee's poor performance
Keep the pharmacy team motivated in just a few minutes each day
