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Tips and advice on managing your business.
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Look to match staff development to changing business needs
31 May 2016
Pharmacy needs inspirational leaders: this is how to become one
Unauthorised absence can impact on a company and must be dealt with.
This learning module considers the skills of explanation and planning to best support customers during consultations.
23 May 2016
How do you prepare for the process of change?
05 May 2016
How do you keep your business going strong when undergoing periods of change?
04 Apr 2016
The recruitment process is one of vital importance to any business, how do you go about it?
02 Mar 2016
Be clear about the standards you expect from your team, and deal with any problems promptly
04 Feb 2016
How can the quality of the service you offer be improved upon?
08 Dec 2015
There are many challenges for effective listening in the pharmacy workplace that reduce the ability to listen effectively.
26 Nov 2015
The pressure you face today in community pharmacy is probably more than ever before
05 Nov 2015
Understanding the risks you potentially face in a pharmacy
27 Oct 2015
Take time to assess your pharmacy sales and plan for business growth
29 Sep 2015
This module focuses on the art of listening, communicating with colleagues and the importance of listening for effective communication.
16 Sep 2015
Leaders exist at every stage of the management spectrum, from new managers to those leading an organisation.
01 Sep 2015
An educated view on future developments helps you to plan your direction today
07 Aug 2015
