Business & Management

Tips and advice on managing your business.

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Building resilience in the workplace

With the current challenges in mind, here, with some minor adaptations, is a module on personal resilience from 2016.

18 Jun 2020

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What happens next? Scenario planning

Over the past few weeks we have seen how quickly things can change dramatically when they have to.

16 Jun 2020

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Business planning in a changing world

Understanding what you are trying to achieve and what success looks like is vital if your team and your business are to grow.

17 Oct 2019

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Managing change effectively

Change is constant, but how much time do you spend planning and managing it? Do you adapt to change, or transition to it?

12 Sep 2019

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Sustaining a culture of quality improvement

How do you promote the right culture to sustain an overall focus on quality improvement?

02 Aug 2019

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Summary care records

This CPD module takes a look at SCRs including what they contain, their benefits and how to access them.

13 May 2019

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Immunisation in pharmacies

This CPPE module is about immunisation in pharmacy, explaining the importance of setting up an immunisation service. 

25 Sep 2018

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Patient safety part one

This module is the first in our CPPE series about patient safety and looks at categorising the different types of hazards.

21 Mar 2018

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Public health awareness campaigns with impact

How do you run an effective health awareness campaign?

01 Jun 2017

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Do patients know what your pharmacy offers?

This P3 Business CPD module covers how to help patients and potential customers to understand the breadth of what your pharmacy offers.

22 Dec 2016

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Teamwork: part two

This learning module considers the skills needed for efficient teamworking by outlining the different skills needed. 

14 Oct 2016

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Teamwork: part one

Behind every successful business is a hardworking team pulling together, so what makes effective teamwork?

15 Sep 2016

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Working with GPs

This CPD module provides an overview of working with GPs.

12 Aug 2016

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Listen up!

This learning module considers the skills required for effective active listening in pharmacy, such as asking questions.

12 Aug 2016

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