Head Office Manager

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Better consultation skills

Improved product knowledge and communication skills will lead to better outcomes in patient consultations 

04 Nov 2015

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Reducing the risk of dispensing errors

What is the best way to reduce the chance of dispensing errors?

03 Nov 2015

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Understanding risk in pharmacy

Understanding the risks you potentially face in a pharmacy

27 Oct 2015

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Getting ready for inspection

The whole pharmacy team needs to be involved in preparations for GPhC inspection. So what can you do to make sure everyones up to scratch?

27 Oct 2015

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Build your pharmacy around your patients

How highly does your pharmacy value its patients? Do you truely offer patient-centred care? 

02 Oct 2015

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Ways to grow pharmacy sales

Take time to assess your pharmacy sales and plan for business growth

29 Sep 2015

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Leadership skills for new managers-old

Leaders exist at every stage of the management spectrum, from new managers to those leading an organisation.

01 Sep 2015

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Understanding the future

An educated view on future developments helps you to plan your direction today

07 Aug 2015

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Clear communication

Worried about what to say? Use this technique to help plan a key conversation

06 Aug 2015

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Be a good line manager

Would your team say you are a good manager? Here's how to improve

06 Aug 2015

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Managing through change

Change is never going to stop, but we can all learn to work with it.

06 Aug 2015

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What can you stop doing?

Decide if your time and resources could be used more effectively

05 Aug 2015

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Work as a team to reduce risk

Set out to work as a team to minimise the risk of error.

05 Aug 2015

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Ways to maximise pharmacy skill mix

How can you build and develop your pharmacy team to maximise their skills?

30 Jul 2015

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Better patient consultations

Improved product knowledge and communication can lead to better outcomes from patient consultations 

30 Jun 2015

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