Head Office Manager

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Managing stress

Key steps to managing stress in the pharmacy workplace

31 May 2016

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Feedback as a workplace tool

People management: How to give and receiving useful feedback. 

31 May 2016

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How can I change behaviour?

Patient consultations: techniques for changing people’s behaviour

31 May 2016

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Managing poor performance

Action must be taken to tackle an employee's poor performance

31 May 2016

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Get results through motivation

Keep the pharmacy team motivated in just a few minutes each day

31 May 2016

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Support the personal development of staff

Look to match staff development to changing business needs

31 May 2016

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Inspiring leadership in pharmacy

Pharmacy needs inspirational leaders: this is how to become one

31 May 2016

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Managing staff absenteeism

Unauthorised absence can impact on a company and must be dealt with.

31 May 2016

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Act now to lead change

How do you prepare for the process of change?

05 May 2016

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Preparing for change

How do you keep your business going strong when undergoing periods of change?

04 Apr 2016

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How to recruit employees

The recruitment process is one of vital importance to any business, how do you go about it?

02 Mar 2016

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Managing difficult employees

Be clear about the standards you expect from your team, and deal with any problems promptly

04 Feb 2016

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A quality MOT

How can the quality of the service you offer be improved upon?

08 Dec 2015

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How to really listen

There are many challenges for effective listening in the pharmacy workplace that reduce the ability to listen effectively.

26 Nov 2015

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Know your own strengths

Learning from reflection is key to personal development. So how can you analyse your performance?

05 Nov 2015

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Personal resilience under pressure

The pressure you face today in community pharmacy is probably more than ever before

05 Nov 2015

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