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Leadership is no longer the preserve of the few – it is an essential role in business that can be learned by those at all levels to use in a range of different situations.
16 Jun 2020
Over the past few weeks we have seen how quickly things can change dramatically when they have to.
Health and public sector workers report the highest rates of work-related stress. With increasing workload and expanding roles, how often do you review personal and workplace wellbeing?
17 Jan 2020
Understanding what you are trying to achieve and what success looks like is vital if your team and your business are to grow.
17 Oct 2019
Change is constant, but how much time do you spend planning and managing it? Do you adapt to change, or transition to it?
12 Sep 2019
The NHS has recognised that there needs to be a greater focus on preventing, limiting or delaying ill health. Actions to promote positive health have been emphasised in the NHS Long Term Plan
22 Aug 2019
How do you promote the right culture to sustain an overall focus on quality improvement?
02 Aug 2019
This module introduces mentoring as a concept and describes its importance as an effective way of supporting learning
02 Mar 2018
This module will help you to successfully introduce new ideas, taking you through a series of steps
23 Feb 2018
Collaborate with general practice to forge long-term and patient-centric relationships
19 Feb 2018
Customers may find it difficult to understand the wide range of services being offered by a pharmacy. What can be done?
05 Sep 2017
It is an unusual pharmacy that has never had to respond to a patient complaint. What’s the best approach to this?
17 Aug 2017
How do you know that you are making the right decisions?
06 Jul 2017
How do you run an effective health awareness campaign?
01 Jun 2017
This review will help pharmacy teams to focus on effective ways to reach specific patient groups.
18 May 2017
What professionalism is or isn’t may be difficult to define in practice
20 Apr 2017
