Counter Conversations

behaviour-changes

Cough & cold,

Counter Conversations: Behaviour changes

Identify and take opportunities to recommend lifestyle changes

29 Aug 2025 , 5 Min Module

counter-conversation

Foot & leg care,

Counter Conversations: Asking open-ended questions

Ensure you ask open-ended questions to improve your product recommendations

06 Aug 2025 , 5 Min Module

embarrasing-conversations

Women's health,

Counter Conversations: Embarrassing conversations

Understand how to spot signs of embarrassment and advise on heavy menstrual bleeding

01 Jul 2025 , 7 Min Module

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