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Confidently refuse a sale and consider how you can still support your customer
26 Nov 2025 , 10 Min Module
Refer customers with an effective handover
30 Oct 2025 , 5 Min Module
Identify red flag symptoms and make appropriate referrals
01 Oct 2025 , 8 Min Module
Identify and take opportunities to recommend lifestyle changes
29 Aug 2025 , 5 Min Module
Ensure you ask open-ended questions to improve your product recommendations
06 Aug 2025 , 5 Min Module
Understand how to spot signs of embarrassment and advise on heavy menstrual bleeding
01 Jul 2025 , 7 Min Module
