refer

making-a-referral

Education & training,

Counter Conversations: Making a referral

Refer customers with an effective handover

30 Oct 2025 , 5 Min Module

Counter Conversations: Identifying red flag conversations

Identify red flag symptoms and make appropriate referrals

01 Oct 2025 , 8 Min Module

recommend or refer.jpg

Recommend or refer?

This module focuses on using your professional judgement to know when to recommend a product or to refer to the pharmacist.

17 Jul 2015 , 900 Min Module

Change privacy settings