The Boots Healthcare Way

1. Welcome

Hi, is there anything I can help you with?

2. Find out

Establish why your customer is visiting the pharmacy and which framework should be followed.

3. Advise: Products

If customers ask for advice on symptoms, use the WWHAM framework, followed by the CARE framework for the recommended product.

If customers ask for a specific product, pick it up off the shelf and say something like “of course”, then use the CARE framework to ensure the product is suitable for them and that they get the advice they need.

• Wellteen Her & Wellteen Him

  Item codes: 66-60-525; 66-60-533
  
  Uses: To help support the daily nutritional requirements of teenagers.*
  
  Features and benefits:
  • Wellteen Her from Vitabiotics contains 25 nutrients including iron, which contributes to normal formation of red blood cells and haemoglobin, an important consideration during the monthly cycle
  • Wellteen Him from Vitabiotics provides 24 nutrients including zinc, iron and iodine, which contribute to normal cognitive function, plus lycopene
  • For teenagers and young men and women aged 13-19 years.
   
   
   
   
   
   

• Boots High Strength Omega 3 Fish Oil Capsules

  Item code: 78-66-569
  
  Uses: Supports a healthy brain, heart and vision.*
  
  Features and benefits:
  • Contains 80 mg of EPA and 250 mg DHA
  • DHA supports healthy brain function and healthy vision with the beneficial effect obtained by a daily intake of 250 mg
  • Suitable for children aged 12 years and over.
   

• Boots Teen Multivitamin + Omega 3 Gummies

  Item code: 79-89-059
  
  Uses: Blackcurrant flavour chewable soft gummies for children aged 12 years and over.*
  
  Features and benefits:
  • Vitamin A helps support normal vision
  • Vitamin C helps support a healthy immune system
  • Vitamin D† helps support normal growth and development of bones and teeth.
   
  

_{* Food supplements are intended to supplement the diet and should not be subsituted for a varied diet or healthy lifestyle.}

_{† Contains 10mcg vitamin D, the recommended level advised by the UK Department of Health. Adults and children over five years should consider taking a daily 10 mcg
vitamin D supplement in autumn and winter.}