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Ears are made up of tiny fibres, chambers and fluid which work silently to keep us orientated throughout the day and night. Customers experiencing any issues with their ears, from ear wax to infections, will be looking to the pharmacy team to help them get back on track.
11 Dec 2024
Covid-19 restrictions may be a thing of the past, but customers will continue to have concerns about symptom management, vaccines and long Covid.
15 Nov 2024
Most people will have heard that smoking damages the lungs, but not everyone is aware of the numerous short and long-term negative impacts smoking has on health. The pharmacy team can play a vital role in educating customers on the risks of smoking and support their quitting journey.
02 Oct 2024
It is not unusual for men to experience erectile dysfunction (ED). There are many factors, both physical and psychological and some people may just need to adjust certain aspects of their lifestyle. However, others may need OTC support and advice from the pharmacy.
17 Sep 2024
Feel confident in your abilities to provide first aid when necessary, as well as be able to share this vital knowledge and OTC recommendations with customers.
19 Aug 2024
Muscles and joints allow us the freedom of movement, flexibility and mobility. From time to time, however, they may become strained or injured for various reasons. This module looks at how you can advise customers with OTC treatments and self care.
18 Jul 2024
There are a variety of foot problems customers may experience, and many of them can be treated with help from the pharmacy and self care, often without the need for a doctor’s appointment.
19 Jun 2024
As the sun returns to the skies and school holidays approach, many customers will be making time to travel, whether that be abroad or within the UK. There are plenty of self care and OTC tips you can share with customers, no matter their destination.
19 May 2024
More than three million people in the UK are estimated to experience urinary incontinence, making the advice and support available from the pharmacy crucial.
24 Apr 2024
The hayfever season – starting as early as January – is coincident with large numbers of people looking to their pharmacy for help. To cope with this influx, pharmacy teams need to be on the ball with OTC solutions and remedies.
26 Mar 2024
The nose is one of the body’s first points of defence when it comes to guarding against viruses, bacteria and other harmful particles in the air. It plays an important role in the respiratory and immune systems, which is why we often feel unwell when affected by nasal conditions.
08 Feb 2024
For many women, the pharmacy is the first port of call when it comes to changes to their intimate health. With many OTC treatments available, pharmacy teams can assist women with treatment expertise and comforting advice.
12 Jan 2024
Good vision doesn't necessarily mean the eyes are healthy, so it's important for pharmacy teams to remind customers to take care of their eyes. They can also provide product recommendations and advice for common conditions.
Foot problems are common, but there are self care tips and OTC products that pharmacy teams can recommend to ease pain, provide relief and make life more comfortable for their customers.
13 Sep 2023
When trying to get pregnant, understanding the menstrual cycle can help in identifying the days when women are most likely to conceive. But pinpointing ovulation is just the start, and there are other considerations too, many of which pharmacy teams can support couples with.
14 Jun 2023
Headache is one of the most common customer complaints, so pharmacy staff need to be aware of how to distinguish between those that can be managed with self care advice and OTC recommendations and those that may need further referral.
12 May 2023
