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This looks at the process of questioning for giving advice or recommending a product
31 May 2016
Set the right goals for your pharmacy and work towards them.
Commissioning: identify gaps in local healthcare provision
Drive through new plans with great project management skills
Practical tips for giving impressive presentations.
Beat your competitors: valuable rules for improving customer service
Get out and network: the key to growing your influence
Use negotiation techniques to help to achieve your objectives.
Key steps to managing stress in the pharmacy workplace
People management: How to give and receiving useful feedback.Â
Patient consultations: techniques for changing people’s behaviour
Action must be taken to tackle an employee's poor performance
Keep the pharmacy team motivated in just a few minutes each day
Look to match staff development to changing business needs
Pharmacy needs inspirational leaders: this is how to become one
Unauthorised absence can impact on a company and must be dealt with.
