Listening

People skills,

Effective listening is a key skill for everyone working in pharmacy, find out more with this CPD module.

06 Sep 2021

Customer service,

This learning module considers the skills required for effective active listening in pharmacy, such as asking questions.

12 Aug 2016

Customer service, People skills,

There are many challenges for effective listening in the pharmacy workplace that reduce the ability to listen effectively.

26 Nov 2015

Customer service,

This module focuses on the art of listening, communicating with colleagues and the importance of listening for effective communication.

16 Sep 2015

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